Do your employees know you appreciate them? Is the job more than just a paycheck to them? I’m often asked how to show you care. It often is the little things that make the biggest difference. Here are some ideas to get you started. Recognize their birthday. Send them a card. Include a gift card

Having owned, worked-in and consulted with retail service businesses for many years, I’ve noticed some key differences between the businesses who struggle and those who seem to magically grow year after year. If your business seems stuck, take a moment to assess how you’re doing in these three areas. 1. Have a Plan: Use it.

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