You require a resume – which you’ll fact-check – from a job candidate, but what will you give them in exchange? It’s standard operating procedure for employers to use social media to screen candidates before a job offer. Current estimates put the number of organizations doing this at 70 percent or more. Nearly half are

If done correctly, employee referrals can drastically change your business. The secret to finding valuable, high performance employees is to seek out your current valuable, high performance employees and attempt to pull from their network. Chances are the talent within your organization is connected to other great talent – whether from a mutual professional organization,

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The need for the right training and mentoring for employees You’ve made good hires and you have a strong workforce. But is there nothing left for employees to learn, no need for them to grow? Take what’s good and make it even better through the right training and mentoring. The importance of ongoing training Yes,

Our Favorite 2017 Blogs

Wednesday, 07 February 2018 by

The start of 2018 got us thinking about the purpose behind AHA! Business Consulting – to help retail service businesses succeed. Business owners understand more than anyone the challenges to achieving and sustaining growth. That is the reason our why is built around giving business owners the support they need to take control of your

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Truly interested candidates will take the time to demonstrate why you should take the time to interview them. Your business has caught the winds of success, and you’re unfurling your sails to gain speed and foster growth. That means hiring more people for your team – which means you’ll soon be looking at a lot

Why cashiers, customer service reps, and guest services should know how to sell. Frontline personnel in a store or restaurant – guest services, customer service and cashiers – are among the most important people in any business. They can mean the difference between a business succeeding or failing. Their level of service, professionalism, and efficiency

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From prospective employees to sales and management, workplace assessments can enhance engagement and productivity. In an ideal workplace, your employees are happy, engaged, and challenged. They’re well-managed, well-trained, in the right job now, and are being groomed for future responsibilities. Whether through teamwork or individual contributions, your employees give their best to the company. Productivity

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A business plan is typically developed before your business is up and running, when you have few if any employees to weigh in. But it’s important to remember that a business plan is a living document that should be updated and evaluated as you develop your strategic and marketing plans for the coming years. At

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Sales Tactics for All Social Styles

Wednesday, 27 December 2017 by

Selling with a sense of style. All salespeople are not the same. All customers are not the same. You probably have a sense of your own interpersonal style, and theirs. But how can you hone this information to create the most successful sales experience? There are powerful, time-tested assessments that can give you great insight

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Looking to advance as a manager? The best managers have mastered certain skills. Some may have those abilities naturally, but most learned them along the way. If you want to take your career to the next level – taking on a managerial role, eyeing a more senior position, or starting your own business – you

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