Sales Tactics for All Social Styles

Wednesday, 27 December 2017 by

Selling with a sense of style. All salespeople are not the same. All customers are not the same. You probably have a sense of your own interpersonal style, and theirs. But how can you hone this information to create the most successful sales experience? There are powerful, time-tested assessments that can give you great insight

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Looking to advance as a manager? The best managers have mastered certain skills. Some may have those abilities naturally, but most learned them along the way. If you want to take your career to the next level – taking on a managerial role, eyeing a more senior position, or starting your own business – you

Do You Trust Your Customers?

Wednesday, 13 December 2017 by

How to make sure your customers really are happy. If you’re like a majority of business owners, you probably think your customer service is “superior” – in fact, 80% of the companies surveyed by Help Scout fell into this assumption. But on the flip side – only 8% of those who patronized those very same

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It’s no small job to write a good job description. Before you hop online to post that new job description for the hire you needed yesterday, stop. The effort you spend on the front end writing a great job description will save your organization time and money; you won’t be wasting precious time sifting through

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